By Hassan Ahmed
Personalization Strategy Lead
Tuesday, June 03, 2025. posted 11:23 pm
Understanding the Importance of On-Site Chat
Tactic 1: Personalized Greetings to Capture Attention
Tactic 2: Proactive Engagement Strategies
Tactic 3: Utilizing Chatbots for Instant Support
Tactic 4: Collecting Feedback Through Chat Interactions
Measuring Success: Analyzing Chat Engagement Metrics
